SKYTEX 972 Guide de l'utilisateur télécharger pdf (Page 23)

TROUBLESHOOTING

Symptom Solution

My touchscreen is not responding.

How do I reset the tablet?

To reset, first make sure the power source is unplugged. Press and

hold the Power button for 10 seconds and then plug the power

source back in. Press the Power button for another 2-3 seconds.

To erase all data on the Tablet go to Settings > Backup & reset >

Factory Data Reset. ALL DATA WILL BE LOST.

I inserted a MicroSD card. Where

are my files located?

After inserting the card, find your files in the “File Manager” application.

Go to the App tray; open ‘File Manager’. Select the SD

card icon to access files.

For more updated FAQs and troubleshooting tips, visit us at www.skytex.com/support

1Mobile Market states a ‘Network

Error’ message when I attempt a

download.

The App requires an update to the most recent version. Visit

http://www.1mobile.com on your tablet’s browser and download

the updated version.

My Wi-Fi says it’s ‘Disconnected’

after I attempt to connect?

The Disconnected status means that the tablet is not connected to

any network. Make sure the correct password is entered when

connecting to your wireless network. This password could be on the

bottom of the router or a password that was created by someone

when the Wi-Fi device was originally set up.

The battery drained completely

and now it won’t turn on…

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SKYTEX 972 Guide de l'utilisateur Page 23